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Authentic Change

Jun 29, 2021

Welcome to another episode of The Authentic Change Podcast, I am Mike Horne, your host and I am joined today by Chris Simpson, Vice President of Customer Success at Direct Commerce.

Chris excels at deeply understanding client's business objectives and aligning products and solutions to develop and grow long-term, lasting business partnerships. He passionately believes that human connection is at the core of every successful business.

In today’s episode, Chris dives deep into the value of caring, bringing authenticity into your professional and personal life, and how to build relationships based on trust and honesty while unapologetically following your passion.


Key Takeaways:

[2:18] Chris introduces himself.

[4:08] What does authenticity mean to Chris?

[5:58] When we are not honest with people it erodes trust in the relationship.

[6:32] Chris shares some systemic barriers that have to be overcome in order to achieve authenticity and trust.

[11:16] Chris defines his purpose: Being true to who he is and being unapologetic about his passion.

[12:50] Confidence lies in knowing you are worthy of love.

[13:47] Chris talks about the endless benefits of being self-aware and bringing your authentic self to both your personal and professional relationships.

[15:10] How did Chris start being an authentic leader?

[18:47] Authentic leadership is resistant to individualism.

[20:40] Chris shares his observations about integrity in organizations.

[23:03] Authentic leaders close the gap between what you think you are doing and what you are actually doing.

[25:10] The possibilities only unfold when you accept your current state.

[26:42] Make the world a better place for those around you.


Mentioned in this episode:

Learn more about Mike Horne on Linkedin

Email Mike at

Find more about Leading People and Culture with Authenticity


Learn more about Chris Simpson

Visit Direct Commerce

Interact with Chris Simpson on Twitter

Email Chris at