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The People Dividend Podcast

Nov 16, 2021

Welcome to another episode of The Authentic Change Podcast, I am Mike Horne, your host and I am joined today by Ronda Robinson, who is a Master Performance Consultant and the creator of Practical Empathy. Ronda is also the founder of the Legendary Leaders Club.

Ronda and I discuss integrity and authenticity in the leaders of today’s world. Ronda explains the crucial importance of empathy from leadership as the most critical driver of overall performance.


Key Takeaways:

[1:57] Ronda talks about her professional journey.

[3:01] How do we work and improve in the workplace today?

[3:55] Ronda shares how things have changed during her 30 years leading leaders.

[4:45] Ronda speaks about empathy from leadership as the most critical driver of overall performance.

[6:06] Ronda provides some examples of empathetic leaders.

[8:16] How does Ronda help leaders to show that they care?

[9:56] Ronda explains the focus of Practical Empathy.

[10:25] Ronda details what the five triggers are about.

[11:27] Ronda provides some examples of Practical Empathy in action.

[15:30] Practical empathy can be applied to many situations in the workplace

[18:00] Leaders care about their people, they just don’t know how to show it in a way that remains authentic to their style.

[19:34] What are some of the words Ronda hears from her clients to describe authenticity?

[21:29] What are some ways to encourage the openness that might be required to advance as an authentic leader?

[22:55] What are the personal benefits of being an empathetic leader?

[24:41] Ronda shares some key lessons on empathy.


Mentioned in this episode:

Learn more about Mike Horne on Linkedin

Email Mike at

Find more about Leading People and Culture with Authenticity


Practical Empathy

The Legendary Leaders Club Private Facebook Group

Follow Ronda Robinson on Twitter

Email Ronda at